Privacy notice
Last updated: 9 October 2026
This notice explains what Personal Data PQRSTory (a company in formation) ("PQRSTory", "we", "us") collects when you use the Service, why we collect it, who we share it with and what rights you have. Terms used here have the meaning given to them in our Terms of use.
"Personal Data" means any information that identifies, or could reasonably be used to identify, an individual, directly or indirectly.
We may change this notice from time to time, as described in section 12. If you have any questions about this notice, please contact us at hello@pqrstory.com.
1. Information we collect
Launch list: your email address, the date you signed up and the consent wording you agreed to.
Account: your email address.
Learning progress: the lessons and sections you have opened, your quiz answers and scores, and where you stopped.
Payments: payments are processed by Paddle. We receive your subscription status and a Paddle customer reference. We do not receive or store your card details.
Technical information: our hosting provider keeps short-lived server logs, such as IP address and browser type, to keep the Service secure and working.
Communications: information you provide when you contact us, such as support requests, questions, feedback and survey responses, and our correspondence with you.
We do not collect health information about you. Please do not send us any patient-identifiable information.
2. No legal obligation to provide information
You are not under any legal obligation to provide us with Personal Data, and you provide it of your own free will and with your consent. However, some information is needed to use the Service. Without an email address, for example, we cannot create an account for you or give you access to a Pass you purchased.
3. How we use your information
We use your Personal Data only for the following purposes:
To provide the Service: to create and manage your account, sign you in, save your progress and give you access to the Content you are entitled to (performance of our contract with you).
To send you updates: to send you launch news and updates about the Service, if you asked to receive them (your consent). You can unsubscribe at any time using the link in each email or by contacting us. We will also send you service messages, such as sign-in links, purchase confirmations and important changes to the Service or our terms. Because these are needed to operate the Service, you cannot opt out of them while your account is active.
To keep the Service secure: to prevent misuse, detect problems and fix them (our legitimate interest).
To improve the Service: to understand how the Service is used, to improve the lessons and the overall experience, and to create aggregated or anonymised statistics that do not identify you (our legitimate interest).
To provide support: to respond to your questions and requests (performance of our contract with you; our legitimate interest).
To meet legal obligations: to comply with tax, accounting and other legal requirements (legal obligation).
We do not sell your Personal Data, and we do not use it for advertising.
4. Who we share your information with
We do not sell your Personal Data. We disclose Personal Data only as described below:
Service providers: we use trusted third-party service providers to help us operate the Service, for example for hosting, database and sign-in services, payment processing, email delivery, security and IT support. They process Personal Data on our behalf, under written agreements that require them to keep it confidential and protect it, and only to provide their services to us.
Payment processing: our payment provider processes payments for the Service and is responsible for the payment information it collects, under its own privacy notice.
Legal requirements and protection of rights: where we are required to do so by law, regulation, court order or a competent authority, or where we believe in good faith that disclosure is needed to enforce our Terms of use or to protect the rights, property or safety of PQRSTory, our users or others.
Change of control: if PQRSTory, once incorporated, or its business is involved in a merger, acquisition, restructuring, sale of all or part of its assets, or insolvency, Personal Data may be disclosed to the parties involved, including during negotiations, and transferred to the entity that continues to operate the Service, subject to this notice.
With your consent: in any other case where you have given us your consent.
We may also share aggregated or anonymised information that does not identify you, for example to understand how the Service is used.
5. Data location
We and our service providers may store and process Personal Data in Israel, the European Union, the United States and other countries, for the purposes described in this notice. Whenever Personal Data is transferred between countries, we do so in accordance with applicable law, and we make sure that the recipients are bound by written agreements that protect the information to a standard consistent with this notice.
Israel is recognised by the European Commission and the United Kingdom as providing an adequate level of protection for personal data. Where information of users in the European Union or the United Kingdom is transferred to a country that does not have such recognition, we rely on appropriate safeguards, such as standard contractual clauses.
6. Cookies
We use only the cookies needed to keep you signed in and to make the Service work. We do not use advertising or tracking cookies. If we add analytics in the future, we will update this notice first.
7. How long we keep information
We keep Personal Data for as long as needed for the purposes described in this notice, including to provide the Service, to comply with legal, tax and accounting obligations, to resolve disputes, to enforce our terms and to defend legal claims.
To decide how long to keep information, we consider its amount, nature and sensitivity, the purposes for which we process it, whether those purposes can be achieved by other means, and applicable legal requirements. When information is no longer needed, we delete it or anonymise it.
8. Your rights
Depending on where you live and on the privacy laws that apply to you, including the Israeli Protection of Privacy Law and the GDPR, you may have some or all of the following rights:
to access the Personal Data we hold about you and receive information about how we collect and use it;
to request correction of Personal Data that is inaccurate, incomplete, unclear or out of date;
to request deletion of your Personal Data;
to restrict or object to the processing of your Personal Data;
to receive a copy of your Personal Data in a portable format;
to withdraw your consent at any time, without affecting processing carried out before you withdrew it;
to ask to be removed from any mailing list we use to contact you.
To exercise any of these rights, email hello@pqrstory.com. We will respond within the time required by applicable law. We may ask you to verify your identity before we act on a request. You may also submit a request through a representative you authorise in writing, and we may ask to verify that authorisation. We may keep a record of your request and our response, as required by law, and when giving you access to information we may remove details about other people. If we cannot fulfil a request, we will tell you why.
Exercising your rights will not affect the price or quality of the Service you receive.
If you have a concern or complaint about how we handle your Personal Data, please contact us first. We will acknowledge your complaint and respond within the time required by applicable law. If you are located in the European Union or the United Kingdom, you have the right to file a complaint with your local data protection authority if you have concerns about how we handle your Personal Data. You may also raise a complaint directly with us by emailing hello@pqrstory.com.
9. Information security
We take reasonable measures to protect Personal Data. However, no system is completely secure, and we cannot guarantee that information will never be accessed or misused without authorisation.
10. Minors
The Service is intended for adults. We do not knowingly collect Personal Data from anyone under 18. If you believe a minor has provided us with information, please contact us and we will delete it.
11. Third-party services and websites
The Service may include links to, or features provided by, third-party websites and services, such as making payments through our payment provider. Information you provide to those third parties is governed by their own terms and privacy policies, not by this notice. We encourage you to read them.
12. Changes to this notice
We may update this notice from time to time by posting an updated version on the Service. The updated version takes effect on the date it is published, as shown at the top of this notice. If we make material changes, we will give notice as appropriate in the circumstances, for example by email or by a notice on the Service. Your continued use of the Service after an updated version takes effect constitutes your acceptance of it.
13. Database controller and contact
PQRSTory (a company in formation) is the database controller under the Israeli Protection of Privacy Law, 5741-1981, and the data controller under the GDPR, for the Personal Data processed in connection with the Service.
For any questions about this notice or about your Personal Data, or to exercise your rights, contact us at hello@pqrstory.com.